OpenScape Xpressions Basic (XPRBAS1SCS)
Brief Description
A course to learn the installation and administration of the OpenScape Xpressions Voice/Unified Messaging system. You will be introduced with customer spezific and practical excercises.
Description
-
OpenScape Xpressions V7 Voice/UM features
-
Voice/UM installation to OpenScape 4000 and OpenScape Voice
-
IP-/H.323-/SIP-connection
-
Server components for Voice only and Unified Messaging
-
Xpressions monitor
- Configuration of IPAPL
- Configuration for Phonemail
- Voicemail profiles
- MWI / messaging
- FaxG3/4, SMS and email boxes
- SMTP connection to Exchange server
- Web message access to a SMTP server
- Printer setup (PrintApl)
-
User administration
- WebAssistant
- Central user- /welcome announcements
- Group based short dialing numbers
- Group voice box
-
MTA (central system setup)
-
Easybackup
-
System tools
-
CTI installation
- CTI user installation for Xpressions Extensions
-
Service provider profile
- Communications client (administrator)
Objectives
-
The participant is able to:
- Install OpenScape Xpressions V7.
- Configure the link to OpenScape4000 and OpenScape Voice.
- Configure the system components for Phonemail.
- Carry out the Voice/UM-User administration.
- Configure full-CTI on the Xpressions server.
- Configure voice/UM-/CTI-functions on a client.
- Configure FaxG3/4, SMS, and Email boxes.
- Configure the SMTP-connection to an Exchange server.
- Configure Xpressions smtp-forms for Outlook.
- Configure the WEB message access to a SMTP server.
- Perform maintenance- and test procedures.
- Configure AutoAttendant functions with the Application Builder.
- Configure Text to Speech.
- Give the customer a short introduction to the system functions.
- Solve level 1 errors.
Prerequisites
-
Openscape 4000 or OpenScape Voice knowledge
-
Windows Server2008R2/2012 knowledge
Service
You have questions about this course? We would like to help you.
back
Download this Content as PDF
Top
Print