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OpenScape Alarm Response Professional Advanced Course "Communications" (OARPROADVC)

Brief Description

This is a course for service specialists. Among other things the installation and administration of the appl. 'Conferences Pro', 'Call Profiles Pro' and 'Info Telephone Pro' are part of the course content. A lot of practical exercises will be done. After completing this course the participant is able to install and administrate the three mentioned SW-applications. The participant is also in a position to brief customers.

Description

  • Application 'Conferences Pro'
  • Application 'Call Profiles Pro'
  • Application 'Info Telephone Pro'
  • Extended part of practical exercises

Objectives

  • At the end of the course the participant is able to:
  • install and administrate the applications 'Conferences-Pro', 'Call Profiles Pro' and 'Info Telephone Pro' and
  • instruct customers on the use

Prerequisites

  • OScAR-Pro Basic Course and/or OScAR-Pro Delta Course within the last 24 months

Notice

  • The participants should bring their notebooks for the exercises.

Service

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Target Group

  • Service specialists

Duration

  • 3.00 days



 

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