Hotline Academy:
Hotline Certification:

Atos Unify OpenScape UC V9R2 Update for Service (OSAV9R2UDS)

Brief Description

This course is intended for Service personal, who has experience with the UC V9R1. The course covers the new OpenScape UC V9R2 features.

The course is available in the following languages

Atos Unify OpenScape UC V9R2 Update for Service
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  • New WebClient Features
  • Internet WebClient Connectivity via Reverse Proxy
  • Ad-hoc Conference Termination behaviour
  • New Openfire Features
  • Chat History
  • Replace Chat Emoticons through Unicode Emojis
  • Overwrite Group Chat ID
  • Show System Messages in Chat History
  • Show Participant Tab in Group Chat
  • Fusion for Notes based on V1R1
  • New OpenScape Fusion for Office V1R5 Features
  • UI Logo Customization
  • Team Invitation Toast
  • Enhanced "Connect to..." Search
  • Enhanced Hot-key Functions
  • Enhanced Systray Menu
  • Groupware Integration
  • Outlook Contact pictures synchronization with Private Contact List
  • Outlook Contacts are used for Call Control Display Purpose


  • The participant gets information about the new OpenScape UC V9R2 functions and features.


  • Course OSAV7R3UCS
  • Course OSAV9R0UCS
  • Good OpenScape V9R1 service skills


  • Web Based Training:
  • For participation and booking a myTraining-Account is required
  • System requirements:
  • PC with sound card and stereo headset / speaker is required
  • Screen resolution at least 1280*1024
  • Windows 7 or higher: Internet Explorer 9 or higher
  • Possible alternative Browser: Firefox, Safari, Chrome
  • Current version of Adobe Flash Player is required
  • Javascript has to be activated


You have questions about this course? We would like to help you.

Target Group

  • Service


  • 48.00 minutes


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Certification Program


Web-based training