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Atos Unify OpenScape Business V2R7 - Update WBT for Service (OBUV2R7UVS)

Brief Description

The OpenScape Business V2R7 webinar is a course for service personnel with good knowledge of OpenScape Business V2. The course includes upgrading the system and UC applications. Another focus is the integration of new features for UC applications. After completing this course, the participant can install and commission a system and configure the new features.

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Description

  • OpenScape Business V2R7 Highlights and General Overview
  • Migration and upgrading the system
  • UC Suite Enhancements
  • New myAgent Visual Wallboard
  • Persistent Chat for UC Suite Clients
  • Fax App as Stand-Alone Service
  • UC Client optimizations (tray pop up size reduction)
  • myPortal @work enhancements
  • myPortal @work for MAC OS
  • Click to dial supporting Telephony Hyperlinks, such as tel: & Callto
  • Overall @work improvements & optimizations
  • Device @home support for mobile workers
  • Circuit Connector
  • Support Conference / Merge Call
  • Seamless Call Swipe from Deskphone to Circuit
  • Busy in a conversation (DND)
  • MS Active Directory as the Master User database to simplify user administration
  • SLES 12 Support for OSBiz S & UC Booster Server
  • Serviceability Improvements

Objectives

  • The participants can
  • update a OpenScape Business system to the latest version,
  • activate the new station and system feature,
  • perform a backup and restore of the OpenScape Business System,
  • use the new features and can install and operate the new client feature.

Prerequisites

  • Required is good knowledge of OpenScape Business V2
  • Required is good knowledge of UC Smart and UC Suite
  • Basics of SIP and NAT (HIPSIPEXTS)
  • Basics and usage of Unify License management
  • Windows knowledge
  • LAN/WAN knowledge (TCP/IP)
  • Basics of telephone devices HFA, TDM and SIP

Notice

  • This OpenScape Business V2R7 training is not suitable for newcomers. The target group are OpenScape Business technicians. The fulfillment of the course requirements is required for a successful course participation.

Service

You have questions about this course? We would like to help you.

Target Group

  • Service

Duration

  • 2.00 hours



 

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Web-based training