OpenScape WebCollaboration Instant Meeting V7 Service Training (OSWEBM7SVS)
Brief Description
This course is for service oriented technicians. Objective is to introduce Open-Scape WebCollboration Instant Meeting V7 topics, as offered by the product house. The participant should be able to fulfill customer expectations related to the OpenScape WebCollaboration Instant Meeting V7 release.
Description
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OpenScape WebCollaboration Product overview
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Instant Meeting
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Licensing concept
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Customer portal
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Installation of the server as on-premise deployment
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Master Client start-up and usage
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IM Features
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Mobile Clients, Web Clients and Outlook Plugin
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User management
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Security features
Objectives
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Enabling participants in planning, installing, and supporting OpenScape WebCollab-oration Instant Meeting V7 application
Prerequisites
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Good knowledge of the Windows operating systems
Service
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Target Group
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Service Technician, Customer Administrator, Self-Maintainer