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Unify OpenScape Contact Center REST SDK Interface for Technology Partners (OCCSDK0SVP)

Brief Description

The Unify OpenScape Contact Center JSON REST SDK is a Jave Script Object Notation (JSON) REST interface that exposes Unify OpenScape Contact Center functionality to custom applications through a set of interfaces so that developers can create a fully integrated desktop application featuring voice, e-mail, callback, and Web collaboration functionality. The SDK provides application developers with the tools they will need to build applications that integrate with the Unify OpenScape Contact Center system and can be used with any language that properly implements COM, including Visual Basic and Visual C++.

Description

Concepts and teminology used by Unify OpenScape Contat Center
About the Unify OpenScapec Contact CenterJSON REST SDK framework
Admin commands
Admin events
Presence commands
Routing commands
Routing events
Telephony commands
Telephony events
Other commands
Other events

Objectives

Enabling developers in using the OSCC JSON REST SDK

Prerequisites

Expert knowledge of Unify OpenScape Contact Center

Notice

If your company is a member in the Unify SDK Partner Program, please contact your responsible Unify Partner Manager regarding any discount as part of this membership via technology.partners@atos.net