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Unify OpenScape 4000 - Basic course for Service (OS4BAS1SCS)

Brief Description

Unify OpenScape 4000 - Basic course for Service is a course for service technicians, internal service personnel and administrators. The objectives are among others to know functional units, connection diagrams, the Unify OpenScape 4000 Assistant and an introduction of the Unify OpenSCape 4000 Expert Access. After completing this course, the participant is among others able to administrate the Web based menu of the Unify OpenScape 4000 Assistant and the Unify OpenScape 4000 Expert Access (AMOs) and he is able to adminstrate customer specific features.

Dates and Details

Date Location Price Guarant. Event Lang. Seats avail. Cart
Oct 14, 2024 - Oct 18, 2024 GBR  Nottingham 
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£ 5,109.90
Event is guaranteed
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Available seats: 2
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Oct 7, 2024 - Oct 18, 2024 DEU  München 
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$ 6,498.00
LCP 120
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Nov 4, 2024 - Nov 15, 2024
09:00 - 16:00 South Africa Standard Time (GMT+02:00)
ZAF  Virtual University  Online/SVU
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$ 6,498.00
Event is not guaranteed
#
#
Available seats: 4
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Dec 9, 2024 - Dec 13, 2024 GBR  Nottingham 
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£ 5,109.90
Event is not guaranteed
#
#
Available seats: 4
#
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Dec 9, 2024 - Dec 20, 2024 DEU  München 
Please login to display your price
$ 6,498.00
LCP 120
Event is not guaranteed
#
# #

Description

  • Hardware
  • New controll boards
  • Peripheral Boards
  • TDM Devices
  • IP Devices and IP Attendant Consoles
  • DLS (Deployment Server)
  • Introduction of the basic features
  • Practical exercises
  • Overview of the Feature
  • Subscriber
  • Attendant Console
  • Net wide features
  • WEB - GUI
  • Introduction of the Unify OpenScape 4000 Assistant
  • User concept
  • Configuration of stations (incl. IP phones)
  • Administration of features
  • Practical exercises
  • Introduction Unify OpenScape 4000 Expert Access (administration with AMOs)
  • Administration of features
  • Configuration of phones (incl. IP phones)
  • Practical exercises
  • Backup via Unify OpenScape 4000 Assistant
  • Introduction of the Backup/Restore concept
  • Practical exercises
  • Introduction Diagnosis Tools of the Unify OpenScape 4000 Assistant
  • Description of the tools
  • Practical exercises

Objectives

  • The participant is able to
  • Name the hardware components of the Unify OpenScape 4000 system
  • List the main voice features
  • Put into operation phones (analog, TDM and IP)
  • Administrate the preconfigured Unify OpenScape 4000 system with the Web - based menu Unify OpenScape Assistant 4000
  • Administrate the preconfigured Unify OpenScape 4000 system with the Unify OpenScape 4000 Expert Access (AMOs)
  • Install customer specific features
  • Use and adapt existing standards and derive new standards
  • Save customer data

Prerequisites

  • Windows 10 / 11
  • Basic principles of
  • ISDN and or VOIP
  • Telephony Basics
  • Numbering concept (E.164)

Service

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Target Group

  • Service technicians
  • Internal service personnel
  • Administrators

Duration

  • 10.00 days



 

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Certification Program

 

Web-based training