Atos Unify OpenScape Solution Administrator 2 (Applications) (SOLADM2SCS)
Brief Description
This course is intended for Service engineers and customer administrators. It contains the tasks that are required for a customer administrators daily work with an Atos Unify OpenScape UC Solution. It covers the tasks for the UC Server, the Xpressions Server, Mobility and the build in User Management.
Description
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Atos Unify OpenScape UC
- UC Navigation CMP
- General explanation of UC specific Navigation options
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Feature Profile for UC
- Copy and modify UC user profiles
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UC User
- Add UC user account with default user profiles
- Change UC user account
- Required Voice features for UC devices and functions (CSTA access, ONS, CFVM, Call Transfer)
- Required configuration of OpenStage and Desktop Client WE for UC users
- (Device configuration via DLS, verify settings via WBM access via Voice/DLS)
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Import / Export UC users
- Bulk edit via file
- Mass provisioning via file
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UC Xpressions user
- Export of UC users and import into Xpressions
- Verify Users on Xpressions system
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OpenScape Mobile Client OSMO (UC only + Voice/UC combined)
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Maintenance
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Backup/Restore (Info only)
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Level 1
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Xpressions
- General Web Admin / Navigation
- Overview of XPR Admin Web GUI
- Add/Change User (without UC functionality)
- Manually create new XPR user for UC
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Admin act as user
- Logon with Admin as user
- Verify user settings on the XPR Server for user
- Modify /change/ correct user individual settings
Objectives
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The participant
- is able to navigate thru the CMP (Common Management Portal) for the UC functions
- is able to add/modify UC users and user profiles
- is able to add UC Xpressions users and verifies these on the Xpressions system
- is able to run a bulk edit and mass provisioning for UC/XPR users
- is able to configure an OSMO (OpenScape Mobile Client) for a UC user
- is able to navigate thru the XPR Admin interface and execute necessary tasks
- is able to verify and manage the Xpressions functions of an UC user
- knows the build in CMP-UM (User Management) and is able to create/modify UC/XPR users with it
Prerequisites
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WBT course - overview of the solution (SOLOVERSDS)
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Course OpenScape Solution Administrator 1 (Voice) (SOLADM1SCS)
Service
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Target Group
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Service and Customer Administrator
Curricula
This course is related to the following curricula: