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Pearson VUE Exam - Unify Certified Implementation and Support Expert OpenScape Contact Center (STI-450)

Brief Description

Please find the necessary Information regarding the external Pearson VUE exam in the notice field below.

The course is available in the following languages

Pearson VUE Examen - Unify Certified Implementation and Support Expert OpenScape Contact Center
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$ 192.90
#
Pearson VUE Exam - Unify Certified Implementation and Support Expert OpenScape Contact Center
Please login to display your price
$ 192.90
#

Description

  • OpenScape Contact Center Basics
  • Concepts
  • Call Director (CMS)
  • Wandanzeige / BroadcastCenter
  • ShareData / SSL
  • Mobile Super & Softcom
  • Application Design Workshop
  • Sales Related Objectives
  • OpenScape Contact Center Advanced Configuration
  • Agent Desktop
  • Agent Portal Update V9R2
  • LDAP Update V9R2
  • Enhanced Routing
  • Error Handling
  • Skill-based Routing
  • OpenScape Contact Center Service
  • Installation
  • Maintenance Update V9R2
  • Interfaces
  • IT-Security
  • SNMP + Enhanced Sec
  • Licensing (incl Subsription) Update V9R2
  • Enhanced Security
  • Deployment / Project / Engineering
  • OpenScape Contact Center Multimedia / Multisite / Virtual
  • Callback Routing
  • E-Mail Routing
  • Chat
  • Multiple Contact Handling
  • 360°
  • CC-UC Coexistence
  • OpenMedia

Notice

  • The exam can only be taken at a Pearson VUE test center. Before you register at Pearson VUE you need a personal “Candidate ID”:
  • Candidate-ID for STI-450 Exam
  • Certificate STI-450 corresponds with version V9 R0 FR01.
  • If you already have a Candidate-ID for the STI-450 exam, you can directly schedule your exam:
  • Pearson VUE Unify Exams
  • At Pearson VUE you can pay by credit card during the scheduling process. In case you do not have a credit card you can order an exam voucher directly from VUE:
  • Pearson VUE Voucher Pricelist
  • All questions for practice test and Pearson VUE exam had been updated to V9.
  • Please use the Practice Test for exercise! The link is located on the left under the point Certification Program. Alternatively:
  • Practice Test STI-450

Service

You have questions about this course? We would like to help you.

Duration

  • 1.50 hours

Curricula

This course is related to the following curricula:




 

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