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Mitel OpenScape Enterprise Solution Overview (SOLOVERSDS)

Brief Description

This WBT training is intendet for all involved in a Voice-/UC solution and should be used as the starting point for all further solution courses. It contains a general overview of the solutions. It explains the hardware of each of the components involved as well as the functionality of each component in these solutions.

The course is available in the following languages

Mitel OpenScape Enterprise Solution Overview
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$ 0.00
LCP 0
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Description

  • Mitel OpenScape Voice
  • Hardware, connectivity, solution overview
  • Mitel OpenScape Deployment Service (DLS)
  • Functionality
  • Mitel OpenScape UC
  • Cover various installation/solution options
  • Components and functions
  • Mitel OpenScape Contact Center
  • Mitel OpenScape Xpressions
  • Gateways (eg.RG8700, Mediatrix, HG3540)
  • Mitel OpenScape Branch (OSB 50i ,OSB 250, OSB 1000, OSB 6000, OSB 500i)
  • OSS
  • Basic Sip components
  • Registrar, Proxy, etc.
  • Call flow through an OSV

Objectives

  • The participant
  • Has a general overview of the complete Voice-/UC- solution.
  • Knows the hardware of each solution component.
  • Knows the functionality of each of the solution components.

Prerequisites

  • None

Notice

  • Web Based Training:
  • For participation and booking a myTraining-Account is required
  • System requirements:
  • PC with sound card and stereo headset / speaker is required
  • Screen resolution at least 1280*1024
  • Windows 7 or higher: Internet Explorer 9 or higher
  • Possible alternative Browser: Firefox, Safari, Chrome
  • Current version of Adobe Flash Player is required
  • Javascript has to be activated

Service

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Target Group

  • Service and Customer Administrator

Duration

  • 50.00 minutes



 

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Web-based training