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OpenScape UC Application basic course (OSABASISCS)

Brief Description

This course is intended to enable Service Personal, Partners and Self Maintainer, to install and configure the product OpenScape UC Application in a customer environment. The usage of the system and of each client will be shown in theoretical and practical sessions.

Dates and Details

Date Location Price Guarant. Event Lang. Seats avail. Cart
Oct 19, 2020 - Oct 23, 2020 DEU  München 
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$ 3,283.28
LCP 56
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Description

  • General Overview of the OpenScape Unified Communications
  • Installation of SLES 12 for OpenScape Unified Communications in a Multi-Partition environment
  • Installation of OpenScape Unified Communications as a Small Deployment
  • Update and Data backup possibilities
  • Basic configuration of OpenScape Unified Communications
  • Installation and integration of the Openfire Server with a MySQL Database inclusive the features "Chat History" and "Presence Federation"
  • Import of customer specific certificates in the Openfire Server
  • Configuration of the Openfire "Server-to-Server" connection
  • Configure OpenScape UC subscribers inclusive functional test at the OpenScape UC WebClient
  • Usage of 3rd Party Chat Clients with the Openfire Server
  • Configuration and features of the OpenScape UC MediaServers
  • Connection to a SIP Service Provider via TCP and TLS
  • Configuration of the Voice-, Speech- and Conference-Portals
  • UC Conferences (Open/Moderated/MeetNow!/2-3 Conference/Scheduled)
  • Import of customer specific announcements or the usage of Internet Radio stations for MusicOnHold
  • LDAP integration
  • Connection to one or more LDAP Server to search for address entries and for the caller identification
  • Modification of the search filters
  • Configure the usage of different LDAP Servers based on internal UC user groups.
  • Set up of the OpenScape UC global address book search for multiple customers within one system
  • Installation and usage of the OpenScape UC DI-Tools
  • Xpressions (Voice only) installation/configuration and licensing
  • Connection to a SMTP Server
  • Import of customer specific certificates in OpenScape Xpressions
  • OpenScape Xpressions integration in OpenScape UC
  • Configuration of the XPR - UC TTM connectivity with unsecured and secured mode
  • XPR - UC Userdata syncronisation via data export/import
  • Diagnoses and Troubleshooting
  • Practical Extercises

Objectives

  • The participant:
  • knows the general concept of OpenScape Unified Communications,
  • is able to install and configure the system as a "Small Deployment",
  • is able to configure and explain the general and useful functions of OpenScape Unified Communications,
  • is able to install and configure the OpenFire Server for instant messaging,
  • is able to configure the general portals and functions of the OpenScape UC MediaServer,
  • is able to install and configure the OpenScape Xpressions Voice only system.

Prerequisites

  • General:
  • Basics about Linux SLES 12
  • LAN/WAN knowledge
  • TCP/IP and QoS-knowledge
  • For OpenScape Voice:
  • Course OpenScape Solution Advanced 1 (Voice) (SOLADV1SCS)
  • For OpenScape 4000:
  • WBT OpenScape 4000 - How to connect OpenScape UC for Service (OS4PRUCSDS)

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Target Group

  • Service

Duration

  • 5.00 days



 

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