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Market introduction OpenScape Concierge V4R0 for Solution Architects (formerly Pre-Sales and Technical Sales) (OCEV4R0MVC)

Brief Description

This course is intended to solution architects with knowledge of Concierge V3 and mainly covers the new features and functionalities of Version V4 compared to its predecessor.

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Description

  • Installation and Functionality of Concierge Version V4
  • New Features:
  • Support for Windows 2016
  • Support for IPv6
  • System Management configuration
  • Data Center configuration
  • Support for CSTA Display field
  • CPS security enhancements
  • Support for Unify platforms and applications
  • Enhanced calendar support
  • Circuit integration
  • Skype for Business integration
  • Smart Software Update
  • Support for vStorage API

Objectives

  • The participant
  • Gets detailed knowledge about new features of Concierge V4
  • Knows differences between OSCC-E V3 and Concierge V4

Prerequisites

  • Knowledge of OpenScape Contact Center Extensions V3

Service

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Target Group

  • Solution Architects (formerly consultants, pre sales and technical sales)

Duration

  • 3.00 hours



 

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