Unify Office Sales Professional - Module 10 - Understanding Competitive Issues (UOSPM10SDV)
Brief Description
This web-based training module is designed to help you understand how to overcome competitive objections. There are four Unify Office pillars of strength that you should position with potential customers:
1. Credibility.
2. Solution.
3. Customer and Partner Service.
4. Platform.
We'll take a look at each of these strengths from a competitive standpoint.
Description
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Remember to always keep the customer’s perspective in mind when managing competitive issues.
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Promote the importance of the digital workplace and clearly state the pivital role that a Unify Office solution plays in achieving this. Stay positive in your delivery. Never slam the competition.
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Building trust is a huge component of navigating the competitive landscape. Customers want to deal with someone that delivers insight and they have confidence in.
Objectives
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Users will become familiar with the following topics:
- Address common competitive challenges or questions
- Invoke Unify Office by RingCentral solution and platform advantages along with Atos's digital transformation credibility and service compared to the that offered by competitors
- Deliver demos tailored to customer needs and requirements
Prerequisites
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Unify Office Sales Professional - Module 1-10
Notice
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Web Based Training:
- For participation and booking a myTraining-Account is required
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System requirements:
- PC with sound card and stereo headset / speaker is required
- Screen resolution at least 1280*1024
- Windows 7 or higher
- Browser: Chrome, Firefox, Internet Explorer 9 or higher, Safari
- Javascript has to be activated
Service
You have questions about this course? We would like to help you.
Target Group
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Atos Unify Partners and internal Sales and Ops teams.
Curricula
This course is related to the following curricula: