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Unify Office Sales Professional - Module 10 - Understanding Competitive Issues (UOSPM10SDV)

Brief Description

This web-based training module is designed to help you understand how to overcome competitive objections. There are four Unify Office pillars of strength that you should position with potential customers:

1. Credibility.
2. Solution.
3. Customer and Partner Service.
4. Platform.

We'll take a look at each of these strengths from a competitive standpoint.

Description

Remember to always keep the customer’s perspective in mind when managing competitive issues.
Promote the importance of the digital workplace and clearly state the pivital role that a Unify Office solution plays in achieving this. Stay positive in your delivery. Never slam the competition.
Building trust is a huge component of navigating the competitive landscape. Customers want to deal with someone that delivers insight and they have confidence in.

Objectives

Users will become familiar with the following topics:
Address common competitive challenges or questions
Invoke Unify Office by RingCentral solution and platform advantages along with Atos's digital transformation credibility and service compared to the that offered by competitors
Deliver demos tailored to customer needs and requirements