Unify Office for Service and Partner (UOCDP+SVP)
Brief Description
This course is intended for Service engineers and partner or customer administrators.
Description
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Unify Office
- Overview
- Basic configuration of Unify Office Accounts
- Configuration with the focus on Collaboration, Video and Telephony
- Basic Unify Office Maintenance and Diagnoses
- Basic informations about porting telephone numbers
Objectives
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The participant
- Knows the Architecture and Featureset Unify Office offers as a cloud based service
- Knows the mandatory steps on how to configure and manage Unify Office Colaboration, Video and Telephony.
- Knows the basic steps of planning, designining, troubleshooting and maintaining a Unify Office customer.
- Knows the proting process to implement or migrate telephone numbers into Unify Office accounts.
- Knows the "CDP+" products UDIS and Flip-Tool offered by Unify.
- is able to configure Unify Office via the different interfaces, like Web-App and Web Portal.
- is able to connect physical phones to an Unfiy Office account
Prerequisites
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Hardware requirements on student site are:
- IP-Infrastructure with unrestricted Internet access for
- at least 2x Atos Unify OpenStage or CP devices with current SIP firmware
- 1 Desktop PC or notebook with current web browser
- Desltop PC or Laptop requires internet access and access to the devices (e.g. via switch)
Notice
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This course will be provided as an online Training. As local equipment you need an unrestricted broad band Internet access, as well as 2-3 CPXXX-Phones. You've to check in advance your local network security items like Firewall, http-Proxy etc. on VoIP readiness.
Service
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Curricula
This course is related to the following curricula:
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