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Unify Video + Unify Phone general Service Training for all Systems (Part 1) (UVIALL1SVS)

Brief Description

This is part 1 of 2 course for Unify Video + Unify Phone and s intended for Service technicians and Partners. It conveys new Partners the processes, the knowledge and the skills to successfully configure and setup the required components for Unify Video. In addition, It covers also the usage of the End-user Clients and Interfaces. Note: Please book also the suitable Part 2 course of this series. You may also book multiple Part 2 courses.

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Description

Unify Video
Overview
Basic configuration of Unify Video Accounts
Configuration with the focus on Collaboration and Video
Basic Unify Video Maintenance and Diagnoses

Objectives

The participant
knows the Architecture and Featureset of Unify Video as a cloud based service.
knows the mandatory steps on how to configure and manage Unify Video Colaboration and Video.
knows the basic steps of planning, designining, troubleshooting and maintaining a Unify Video customer.
is able to configure Unify Office via the different interfaces, like Web-App and Web Portal.

Prerequisites

Basic Service Course for one of the following systems: Atos OpenScape Business, Atos OpenScape Enterprise, Atos OpenScape 4000 or comparable knowledge