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Unify OpenScape Concierge V5 R0 - Update Training for Service (OCEV5R0UDS)

Brief Description

With version V5 R0, the Concierge software has been adapted to the Windows Server 2022 operating system. The OCDPE softphone, which is part of the Unify OpenScape Concierge V5 R0 client, allows to deploy Concierge workplaces in locations without classical telephony infrastructure. The Unify-Office integration and new options to display the caller number improves the Concierge user productivity. The possibility to distribute CA certificates automatically, the performance improvement regarding the OSCC functionality-check of Concierge and additional options to schedule the Contact Data Provider data import improve the Concierge operation. An update of the Concierge Tools completes the scope of the release.

The course is available in the following languages

Unify OpenScape Concierge V5 R0 - Update Training for Service
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$ 0.00
LCP 0
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Unify OpenScape Concierge V5 R0 - Update-Training für Service
Please login to display your price
$ 0.00
LCP 0
# #

Description

  • Release Overview
  • Embedded OCDPE SIP Soft Phone
  • Unify Office Integration
  • Support for Windows Server 2022
  • CA Auto Enrollment
  • Client Installation Changes
  • Flexible Import Scheduler for Contact Data Provider
  • Database support for Czech characters
  • Health check improvements (OSC and OSCC)
  • Configuration for choosing the caller number
  • Concierge Tools update

Objectives

  • The participant
  • gets detailed knowledge about new features of Unify OpnScape Concierge V5 R0.
  • Is able to update a Concierge Installation to Unify OpenScape Concierge version V5 R0.
  • Is able to install the required software packages at the customer site and knows the new features and how to handle and configure those.

Prerequisites

  • Knowledge of Unify OpenScape Concierge V4R2

Notice

  • Web Based Training:
  • For participation and booking a myTraining-Account is required
  • System requirements:
  • PC with sound card and stereo headset / speaker is required
  • Screen resolution at least 1280*1024
  • Windows 7 or higher
  • Browser: Chrome, Firefox, Internet Explorer 9 or higher, Safari
  • Javascript has to be activated

Service

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Target Group

  • Service technicans, Partner technicians, GO personal, System integrators.

Duration

  • 32.00 minutes



 

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Certification Program

 

Web-based training