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Unify OpenScape Contact Center V11 R1 Fix Release 5 - 11 � Update Training for Solution Architects (OCC1115UDC)

Brief Description

We discuss the Late Features that were introduced in Unify OpenScape Contact Center V11 R1 with the Fix Releases 5 to 10. These so-called Late Features cover productivity enhancements in the Agent Portal Web and for Supervisors, support for additional languages, security updates and interface enhancements to improve the integration capabilities of Unify OpenScape Contact Center.

The course is available in the following languages

Unify OpenScape Contact Center V11 R1 Fix Release 5 - 11 � Update Training f�r Solution Architects	Please login to display your price $ 0.00 LCP 0
Unify OpenScape Contact Center V11 R1 Fix Release 5 - 11 � Update Training for Solution Architects	Please login to display your price $ 0.00 LCP 0

Description

Supporting Dutch language in Agent Portal Web
Supporting Catalan language in Agent Portal Web and as Voice Portal Nuance language
Extending the OSCC callback validity period
Supporting of Whisper Coach for Supervisors
Exchange Calendar integration for Agent Portal Web
SMTP without OAuth (only IMAP)
Enabling the COM SDK to work with OAuth2.0 and email multiple accounts
NG911 REST SDK - Calls in Queue Event Reporting
REST SDK - add new command GetRoutingState and CallIds to new command GetQueueData
Unify OpenScape Contact Media Service - Custom Tomcat port
Updating OpenSSL for version 3.0.0 or newer for OSCC applications
Closing Security vulnerability: curl / libcurl