Unify Office Sales Professional - Module 6 - Value Add Vertical Solutions (UOSPM06SDV)

Brief Description

This learning module aims to acquaint users with various crucial topics in Unified Communications (UC) by focusing on core verticals aligned with common market needs. Emphasis will be placed on the integration of communication and collaboration within vertical value chains. Additionally, the module will delve into the significance of integrated solutions in manufacturing, showcasing Unify's innovative approach and its ability to create integrated solutions while providing trust and security in a fragmented market. The discussion expands to Mission Critical Solutions, covering time-critical communication, reliable emergency response, alarming, alerting, and the automation of workflows, along with the orchestration of IT landscapes. Furthermore, attention is given to Critical Event Management (CEM), which ensures business continuity and risk mitigation through preventive care and public alerting. This involves maintaining an Always-On environment through automated real-time threat detection, response mechanisms, and orchestration of the entire critical event life cycle. The module also introduces the Virtual Care Collaboration Service as a tailored solution, addressing challenges faced by healthcare providers, payers, and ecosystem software vendors.
Participants are guided through key strategies to effectively integrate Unified Communications as a Service (UCaaS) within their organizations. This involves a strategic alignment of UCaaS with core verticals, tailoring solutions to address specific market needs in each sector. The module then explores the integration of Mission Critical Solutions into organizational infrastructure, emphasizing the implementation of time-critical communication, reliable emergency response systems, alarming, alerting mechanisms, and workflow automation. Participants will learn to execute strategies for Critical Event Management (CEM) to ensure business continuity and effectively mitigate risks. Additionally, the module provides practical insights on strategically integrating the Virtual Care Collaboration Service to address challenges unique to the healthcare sector. Participants will gain the knowledge and skills needed to navigate and implement these solutions successfully within their respective organizational contexts.