Zoom - Phone System integration (PSI) for OpenScape Enterprise - from zero-to-hero (PSIZOOMSVS)
Brief Description
This course is for service-oriented technicians. Goal is to implement OpenScape platforms with Zoom as hybrid solution. Prerequisite for this course is that students already know the OpenScape Enterprise platforms OpenScape Voice and OpenScape 4000 as well as OpenScape SBC.
Description
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Marketing deployment scenarios
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Zoom & Mitel Hybrid Model with PSI
- Provisioning Zoom & CloudLink
- CloudLink Daemon (CLD) onboarding for OSE platforms
- OSE specific settings & PSI User provisioning
- Zoom Mobile PSI with Push-Notification
- Troubleshooting
Objectives
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The participant
- knows how to implement Phone System Integration (PSI) for Mitel's OSE platforms and Zoom.
Prerequisites
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Adequate knowledge about the OpenScape Enterprise platform landscape beyond OpenScape Voice and OpenScape 4000 - for example gained through courses:
- OSV: Mitel OpenScape Solution Administrator 1 (SOLADM1SCS)
- OSV: Mitel OpenScape Solution Advanced 1 (SOLADV1SCS)
- and/or Market Introduction Training SBC/OSB V11R2 (SBCV112MVS) or OpenScape Enterprise V11R0 (OSEV110MVS)
- OS4k: Mitel OpenScape 4000 - Basic course for Service (OS4BAS1SCS)
Notice
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Delta training for OpenScape Enterprise technicians to connect OpenScape Enterprise platforms with Zoom.
Service
You have questions about this course? We would like to help you.
Target Group
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Service technicians, Customer Administrator, Self Maintainer
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