The path to Certification

Generally

We strongly recommend attending the appropriate training course offered by the Unify Academy, this prepare you with the latest information and updates to all of our products. We also expect you to fulfill the pre-requisites for the course. Further information can be found in the Certification / Re-Certification tab on the web page where we have detailed the training paths to certification with Unify.

Exam

All exams are offered online and free of charge. After completion of the individual learning modules (pre-requisite!), the participant can start immediately with the related exam. If a participant doesn't pass the exam after the first attempt, the test can be repeated up to three times.

Please finish the exam module in one operation, since the start is limited to a total of four times. Afterwards the access to this test is closed for one week. The attendee has to send an email to certification@mitel.com to be released again for the examination.

We strongly recommend taking the relevant Unify Sales / Technical Sales courses as the best preparation for passing the test.

Sales / Technical Sales Certification

Unify Sales / Technical Sales exams are offered online and free of charge. After completion of the individual learning module (pre-requisite!), the participant can start immediately with the related exam. If a participant doesn't pass the exam after the first attempt, the test can be repeated up to three times.

Please finish the exam module in one operation, since the start is limited to a total of four times. Afterwards the access to this test is closed for one week. The attendee has to send an email to certification@mitel.com to be released again for the examination.

We strongly recommend taking the relevant Unify Sales / Technical Sales courses as the best preparation for passing the test.

Career & certification paths

The role-based certification and its content is a step-by-step concept where the prerequisite for the next higher level is the passed exam of the previous level. Recertification requires only the exam for the highest level already achieved by the candidate. Within the period of validity of the certificates the Academy recommends the attendance of the continually offered update courses in order to stay on the cutting edge of the relevant product versions.