A
| Academy Partner Program | Certified Unify Training Partner |
| Admission test | 'Online training' to prepare for an exam, can be repeated any number of times |
B
| Bespoke Training (BT) | Training tailored to your specific needs. This can be delivered on your premises or at an Unify training centre world wide |
| Blended Learning | Combines different learning methods to provide the most efficient and effective training and to minimize training time and cost |
| Business learning and personal skills | Process and project management, marketing, distribution, management training, communication, personal competence, etc |
C
| Classroom Training | Classroom training, seminar, workshop |
| Computer-based Training (CBT) | Computer-based Training, mainly via DVD or CD ROM |
| Curriculum Path | shows the full curriculum for each product or solution |
E
| eLearning | computer-aided learning |
| End-User Training (EuT) | Unify Academy offers a range of end-user training such as: floor walking, evangelist training, e-Learning |
| Examination Services | Unify Academy offers a range of services to help you monitor the progress of delegates |
F
| Floor walking | End-user coaching at the employees work desk |
| Future Lab | Live online training using remote equipment |
I
| ILT | Instructor Lead Training |
K
| Kiosk | A drop in centre for end-user coaching at a fixed location on customer premises |
L
| LCP | Learning Credit Points |
M
| myTraining Account | Enable access to the training and testing within the Academy Learning Management System and provides you with a reliable record of all of your courses and exams |
O
| On site mentoring | Coaching and mentoring administrators in their normal working environment |
| On the job training (OJT) | administrator / technician training by the customer premises to help with the daily work |
| Online Assessment | Self-assessment to quantify knowledge gaps |
| Onsite Administration Training | Training end-users in a classroom environment |
| Online-Live | Live instructor leads training across the Internet |
Q
| Qualification Campaigns | Set of training to fullfill a precize qualification aim |
| Qualification consulting | Services around training needs analysis, content and training methods selection and curriculum design |
S
| Sessions Training | Training end-users in a classroom environment |
| Softskills | Business Learning, personal skills training |
| Self Paced WBT | Web-based Training, learning at your own pace |
T
| Train-the-Trainer | Classroom based training to enable a customer's trainer to train and support their own users. |
| Training on the job (ToJ) | Learning from the expert during this job |
| Technology and Fundamentals | Unified communications, cloud, security, protocols, networks, virtualization, etc. |
V
| Virtual Training | is a training method in which a simulated virtual environment is used. In this environment an instructor is able to explain, show or test certain abilities that can contribute to the learning process. |
| VUE | Short for Pearson VUE; exam provider |
| Virtual Classroom | Live instructor leads training across the Internet |
W
| Web based presentation (WBP) | w/o interaction |
| Web-based Training (WBT) | Online training available at any time |
| Webinar | live instructor leads training across the Internet. Webinar is a wording-combination of Web and Seminar. |
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