Hotline Academy:
Hotline Certification:

The path to Certification


We strongly recommend attending the appropriate training course offered by the Atos Unify Academy, this prepare you with the latest information and updates to all of our products. We also expect you to fulfill the pre-requisites for the course. Further information can be found in the Certification / Re-Certification tab on the web page where we have detailed the training paths to certification with Atos Unify.

2nd step: Practice test
We offer a series of practice tests which give you a chance to experience how the tests are built and dispel any anxiety you have prior to taking the Certification test. These are available free of charge as a web-based test module and can be repeated any number of times. Practice tests are for Service/Technician certification only. There are no practice tests available for Sales certification.
3rd step: Testing
Registration Pearson VUE
We choose Pearson VUE as our independent Certification delivery partner they operate with over 5200 test centers in 162 countries around the world, so your test can be taken in a test center near you. To find out where your next test center is located, check under the following URL:
You can verify the time and place for the test online or via the VUE hotline. Candidates must register with VUE prior to taking the test. A prerequisite for the registration and booking of a test is a Candidate ID. This ID can be requested directly on the Unify Academy page for each certification. When you have successfully passed your test, you will receive a certificate via email as a PDF file.
Sales / Technical Sales Certification
Unify Sales / Technical Sales exams are offered online and free of charge. After completion of the individual learning module (pre-requisite!), the participant can start immediately with the related exam. If a participant doesn't pass the exam after the first attempt, the test can be repeated up to three times.
Please finish the exam module in one operation, since the start is limited to a total of four times. Afterwards the access to this test is closed for one week. The attendee has to send an email to to be released again for the examination.
We strongly recommend taking the relevant Unify Sales / Technical Sales courses as the best preparation for passing the test.
Career & certification paths
The role-based certification and its content is a step-by-step concept where the prerequisite for the next higher level is the passed exam of the previous level. Recertification requires only the exam for the highest level already achieved by the candidate. Within the period of validity of the certificates the Academy recommends the attendance of the continually offered update courses in order to stay on the cutting edge of the relevant product versions.
Integrity and security
All Unify Technical Training Certifications fulfill the following criteria:

  • Uniform testing for all candidates
  • Uniform infrastructure and procedure.
  • Independent Administration of all tests by an industry leading global test provider.
  • Authentication of the candidates' data
  • Protection against cheating
  • Prevention of "trial and error" solution paths
  • Protection against unauthorized access to information
  • Updating of questions and regular reviews of the examinations


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Contact information

You can request general information about the certification program under: