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OpenScape Contact Center COM Control SDK for Technology Partners (OCCSDK1SCP)

Brief Description

The OpenScape Contact Center SDK is a 32-bit COM control that exposes OpenScape Contact Center functionality to custom applications through a set of interfaces so that developers can create a fully integrated desktop application featuring voice, e-mail, callback, and Web collaboration functionality. The SDK provides application developers with the tools they will need to build applications that integrate with the OpenScape Contact Center system and can be used with any language that properly implements COM, including Visual Basic and Visual C++.

Description

  • About the OpenScapec Contact Center COM control SDK
  • Enumerations
  • Common Interfaces
  • OpenScape Conatct Center Manager
  • Administration Manager
  • Media Manager
  • Routing Manager
  • Routing Manager
  • Statistics Manager

Objectives

  • Enabling developers in using the OSCC COM control SDK

Prerequisites

  • Expert knowledge of OpenScape Contact Center

Notice

  • The course is only for members in the Unify SDK Partner Program. Please contact Luzia Stephan (luzia.stephan@unify.com) regarding your Memberhip in the Unify SDK Partner Program.

Service

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Duration

  • 4.00 days



 

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