Mitel OpenScape Voice Installation and Initial Operation for Service (OSVINSTSCS)
Brief Description
This installation course illustrates in a simple way, the installation of the Mitel OpenScape Voice and Mitel OpenScape UC Small Deployment - hardware based and virtualized. In addition, patch and upgrade mechanisms are explained. Last, simple methodologies for Troubleshooting can be performed as well.
Description
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Theoretical and practical training:
- Overview of Server hardware
- Initial installation of the system
- Hardware service procedures (theory only)
- Creation of config files for the installation of Mitel OpenScape Voice with NCPE- Tool
- Configuration of the VMWare Server software
- Installation of the Mitel OpenScape Voice software on a hardware server (theory only)
- Installation of the Mitel OpenScape Voice software on a VMWare server
- Installation of software updates for Mitel OpenScape Voice
- Creation of config files for the installation of the Application DVD
- Installation of the Application DVD
- Installation of software updates for the Application DVD
Objectives
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The participant
- knows the networking within a PBX environemnt
- knows the networking within LAN/WAN environment
- is able to configure the installed VMWare software for a Mitel OpenScape Voice installation
- is able to install the hard-and software of Mitel OpenScape Voice
- is able to integrate Mitel OpenScape Voice into a costumer network
- is able to install the Application DVD
- is able to install the relevant Softwareupdates of the system
Prerequisites
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Basic principles:
- VoIP
- SIP
- LAN / WAN
- QoS
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LINUX (SLES 11) - strongly recommended
- e.g. SUSLINFUND and SUSLINADMI
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VMWare
- vSphere Client
- VMWare Server
Service
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Curricula
This course is related to the following curricula: