Atos Unify OpenScape Voice Maintenance for Service (OSVMAINSCS)
Brief Description
In brief, certain guideline about troubleshooting an OSV system. The training provides knowledge about OpenScape Voice maintenance activities including Linux Operating System administration as well as OpenScape Voice components, specific Tools, Logging, Tracing, Alarming, Backup Restore and Software Management.
Description
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User Management and Remote Access Linux OS
- Checklist Maintenance activities
- Linux accounts and remote access
- Linux specific commands for OpenScape Voice
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OpenScape Voice - Architecture
- Database and internal structure
- Cluster architecture and failover
- File systems
- Internal network
- IP configuration changes
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Alarming
- CMP Users, Alarms and Monitoring
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CLI tools and usage
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Tracing & Troubleshooting in OSV
- Capture packets with common trace applications
- Real-Time-Tracing (RTT) and Tracemanager
- Troubleshooting
- Obfuscate tracefiles
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OSV Logs and analysis
- different log files
- logs and use-cases
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SNMP based Alarming (mib-1 and mib-2)
- Principle of SNMP alarming in OSV
- Activate alarming
- test alarming
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Backup/Restore and Update/Upgrade positions
- Introduction system partitioning
- Backup and Restore
- Software repositories
- Patching, Upgrade and tools
Objectives
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At the completion of this course the student will be able to:
- use the standard tools for administration of the Atos Unify OpenScape Voice Server
- explain the Atos Unify OpenScape Voice internal structures
- handle different logging and tracing of the Atos Unify OpenScape Voice Server
- deal with backup and restore
- install software updates and knows the ways of upgrades
- take different traces on network and application level
Prerequisites
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Linux basic knowledge
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Unify OpenScape Voice course(s) (SOLADM1SCS min. expectation, further recommended: SOLADV1SCS, OSVADV1SCS and OSVINSTSCS)
Service
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Curricula
This course is related to the following curricula: