OpenScape Alarm Response Professional Basic Course (OARSSESCS)
Brief Description
This is a Basic Course for service specialists. Among other things the hardware of OScAR-Pro 200 and 300 and the configuration and handling of the appl. 'Broadcasting-Pro' are part of the course content. After completing this course the participant is able to install and put OScAR-Pro 200 and 300 and OScAR-Pro Satellite into operation. The participant is able to administrate the appl. 'Broadcasting-Pro' with all its options and to configure the OScAR-Pro data interfaces. He is also able to do OScAR-Pro Updates and to instruct customers.
Description
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Hardware of OScAR-Pro 200 and 300
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Application 'Broadcasting-Pro'
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Options for the application 'Broadcasting-Pro':
- Mail-to-Phone
- Smartphone Access
- Data import
- different data interfaces
- OScAR-Pro Satellite
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Security
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Updates
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Extended part of practical exercises
Objectives
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Any participant of the course:
- Is able to install the application package of OScAR-Pro and to put it into operation.
- Is able to handle the Operator- und Administrations-Tool of OScAR-Pro.
- Is able to administrate the appl. 'Broadcasting-Pro' and its options.
- Is able to install and put into operation an OScAR-Pro Satellite.
- Knows the most used, serial and IP-based data interfaces of OScAR-Pro.
- Knows the security features of OScAR-Pro.
- Is able to do OScAR-Pro Updates.
- Is able to instruct customers on the use.
Prerequisites
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For all training courses, we require basic telecommunications knowledge (VoIP, ISDN, telecommunications systems, soft switches, Unified Communications (UC), trunking, signalling...).
Notice
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The participants should bring their notebooks with them for the practical exercises.
Service
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Curricula
This course is related to the following curricula: