Unify OpenScape Xpert Advanced course for Service (OXPADVSSCS)
Brief Description
The advanced training OXPADVSSCS for service technicians is the continuance of the training courses for Unify OpenScape Xpert application specialists.
Description
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Introduction
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System overview hard- and software V7
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All features of Unify OpenScape Xpert V7
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Licensing
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Basic information of system components (AD/DNS/DHCP)
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Extended Windows administration
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Upgrade, install and configure Unify OpenScape Xpert V7
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Setup MLC (Debian Linux)
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Install the turrets
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Handle the System Manager and the turrets
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Configure Unify OpenScape Xpert V7 systems and turrets
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Voice recording
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DB Clustering
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Tools
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Contact Interface
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Repetition/exercise/error diagnostics
Objectives
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The participant is familiar with:
- The system layout V7 and the turrets.
- All features of Unify OpenScape Xpert V7.
- The system documentation.
- (Basic course OXPBASISCS is mandatory!)
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The participant can:
- Install the System Manager Server (AD/DNS/DHCP) .
- Install and configure Unify OpenScape Xpert V7 components.
- Configure licensing.
- Configure voice recording.
- Install OpenScape Xpert DB Cluster.
- Install and handle tools.
- Install a contact interface.
- Operate OpenStage turrets.
Prerequisites
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Basic course OXPBASISCS
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LAN knowledge
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Linux knowledge
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Windows 10 and Server 2012/2016 AD/DNS knowledge
Service
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Curricula
This course is related to the following curricula:
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