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Mitel OpenScape Accounting Management for Service (OACOUNTSCS)

Brief Description

Mitel OpenScape Accounting V5 is a course for the Service Personnel. The content of the course offers a System overview of the Mitel OpenScape Accounting V5 facilities to import personnel data and administer the system. After the course the participant is able to install and update the Mitel OpenScape Accounting, import the personnel data, collect the CDRs from the switches and the Mitel OpenScape 4000 Manager. The participant is also able to administer User Groups and Users.

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Description

Configuration Wizard
Overview
Patch-Import
Base Settings
Switch Configuration
Call Charge Data and Data Processing
Web Server Configuration
Master Data Administration
Native-Client and Web-Client
Support of Mixed Networks
Gateway Statistics
Web Client - Load Print Job
Multiple Selection in the Native Client
USer Groups and Users
ETB handling
Guest Modul handling
Device Management handling

Objectives

The participant is able to
Install and update the Mitel OpenScape Accounting V5.
Handle the Configuration Wizard.
Collect the CDRs from the Mitel OpenScpae 4000, Mitel OpenScape Voice and Mitel OpenScape Business Switches.
Import personnel data from Mitel OpenScape Voice User Management, Mitel OpenScape 4000 Manager/Assistant and via ODBC.
Work with the features of the WEB-GUI and Native Client.
Know about the mixed Network Configuration.
Handle the Gateway Statistics.
Run Reports directly and vis the Report Scheduler.
Administer User Groups and Users.
Handle the ETB
Administer Guest Modul "Welcome"
Handle the Device Management