Mitel OpenScape UC Application Advanced for Service (OSAADVSSCS)
Brief Description
This course is an advanced training for Service personal as well as Service Partners with the aim to install, set up and configure a Large Deployment of a Mitel OpenScape UC Application System as well as to migrate a Small System into a Large System. Furthermore to replace the different certificates used within this environment as well as to ingetrate the MS Exchange Server and Active Directory with the different authentication mechanisms. To fullfill the learning targets, theoretical and practical exercises will be done.
Description
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Migration of a Small Deployment into a Large Deployment
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Configuration of multiple MediaServer
- Import of customer specific certificates into the Mitel OpenScape UC MediaServer
- MediaServer routing within a Large Deployment
- Configuration of "Nodes Replication"
- Media Server application "AutoAttendant"
- Configuration of video conferences (Video MCU)
- Location assignment of a MediaServer
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Configuration of multiple Front End Server
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Mitel OpenScape Fusion 4 Office
- Installation
- Configuration without DLS
- Configuration with DLS
- OpenScape Extensions for Outlook
- Calendar-"Sharing"
- Integration with Outlook
- Integration with Lync/Skype4B
- Integration with Xpressions
- Replacement of Logos
- Activate the Phone Dialer
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Setup of the Windows account and Single-Sign-On authentication
- Replacement of certificates within the CMP
- Replacement of certificates within the Frontend Server
- Configuration/Import of the mandatory database links (ExternalId)
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MS Exchange 2016 Integration
- Configuration of the groupware connection
- Configuration/Import of the mandatory database links (ExternalId)
- Synchronisation of private Outlook contacts
- Outlook private contacts with "Read-only" mode
- Integration into the UC Voiceportal
- Exchange Online connection (theoretical)
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Mitel OpenScape UC contact management
- Setup of the automated time based synchronization of private contacts
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Diagnosis and Troubleshooting
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Practical Exercises
Objectives
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The participant
- is familiar with a Large Deployment as well as all Servers required for this Environment,
- is able to install and configure a Large Deployment as well as to migrate a Small Deployment into a Large Deployment,
- is able to install and use Mitel OpenScape Fusion 4 Office,
- is able to set up the User Logon via Windows Authentication and Single-Sign-On,
- is able to configure the MS Exchange Integration.
Prerequisites
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Mitel OpenScape UC Application Basic Course for Service (OSABASISCS)
Service
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Curricula
This course is related to the following curricula: