OpenScape WebCollaboration Instant Meeting V7 Service Training (OSWEBM7SDS)
Brief Description
This course is for service oriented technicians. Objective is to introduce Open-Scape WebCollboration Instant Meeting V7 topics, as offered by the product house. The participant should be able to fulfill customer expectations related to the OpenScape WebCollaboration Instant Meeting V7 release.
The course is available in the following languages
OpenScape WebCollaboration Instant Meeting V7 Service Training |
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Description
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OpenScape WebCollaboration Product overview
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Instant Meeting
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Licensing concept
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Customer portal
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Installation of the server as on-premise deployment
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Master Client start-up and usage
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IM Features
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Mobile Clients, Web Clients and Outlook Plugin
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User management
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Security features
Objectives
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Enabling participants in planning, installing, and supporting OpenScape WebCollab-oration Instant Meeting V7 application
Prerequisites
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Good knowledge of the Windows operating systems
Notice
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Web Based Training:
- For participation and booking a myTraining-Account is required
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System requirements:
- PC with sound card and stereo headset / speaker is required
- Screen resolution at least 1280*1024
- Windows 7 or higher
- Browser: Chrome, Firefox, Internet Explorer 9 or higher, Safari
- Javascript has to be activated
Service
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Target Group
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Service Technician, Customer Administrator, Self-Maintainer