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Mitel OpenScape Enterprise V10 R1 - Update training for Service (OSEV101UDS)

Brief Description

This course is for service oriented technicians. Objective is to introduce new V10R1 topics, as offered by the product house. The participant should be able to fulfill customer expectations related to the V10R1 release.

Note!
The student kit PDF file is the only deliverable for the course.
You received the download link for the student kit when you booked the WBT.

The course is available in the following languages

Mitel OpenScape Enterprise V10 R1 - Update training for Service
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Description

  • Introduction of the new Mitel OpenScape V10R1 (Eco) solution enhancements:
  • Mitel OpenScape Voice
  • License Enhancements - SLES, Enforcement
  • Features - like SIP URI Dialing, Display Subscriber Call Forwarding Type & Status
  • Mitel OpenScape Composer V2.1
  • Composer Upgrade
  • Automatic Software Updates (Additional components via Composer)
  • Mitel OpenScape Deployment Service (DLS)
  • Upgrade and additional feature support
  • Mitel OpenScape SBC (OSS)
  • Upgrade
  • Features - like SBC support for video to public network, MS Team connectivity
  • Improvement for Alarming, DoS Protection and Filtering
  • Mitel OpenScape Branch (OSB)
  • Upgrade
  • V10 Late features / V10R1 features

Objectives

  • The participant
  • Knows the new Mitel OpenScape Enterprise V10R1 (Eco) solution enhancements.
  • Is able to present and implement the new features to the customer.

Prerequisites

  • Adequate knowledge about the Mitel OpenScape Voice V10, Mitel OpenScape Branch V10, Mitel OpenScape SBC V9 and Mitel OpenScape Composer V1/2 - e.g.:
  • Mitel OpenScape Solution Administrator (SOLADM1SCS)
  • Mitel OpenScape Solution Advanced (SOLADV1SCS)
  • Mitel OpenScape Branch for Service (OSBADV1SCS)
  • Mitel OpenScape Session Border Controller (SBCADV1SCS)
  • and/or Market Introduction Training V9/V10

Notice

  • Note!
  • The the student kit PDF file is the only deliverable for the course.
    You received the download link for the student kit when you booked the WBT.

Service

You have questions about this course? We would like to help you.

Target Group

  • Service Technician, Customer Administrator, Self Maintainer

Duration

  • 2.50 hours

Curricula

This course is related to the following curricula:




 

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