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Mitel OpenScape Enterprise V10R2 - Update training for Service and Consulting (OSEV102UDX)

Brief Description

This Web Based Training is for service oriented technicians. Objective is to introduce new V10R2 topics, as offered by the product house. This includes the components OSV, CMP (just Mitel OpenScape Enterprise system topics) Composer, DLS, as well as OSB and SBC. 'UC' components will be covered in a separate training.
The participant should be able to fulfill customer expectations related to the V10R2 release.
This training consists of 3 modules.
Module 1 "OSE102AUDX" (duration 60 minutes),
module 2 "OSE102BUDX" (duration 22 minutes) and
module 3 "OSE102CUDX" (duration 12 minutes). Total duration of the course is 94 minutes.
When booking module 1 "OSE102AUDX" you will automatically receive module 2 and 3.

The course is available in the following languages

Mitel OpenScape Enterprise V10R2 - Update training for Service and Consulting

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$ 0.00

LCP 0

Description

Introduction of the Mitel OpenScape V10R2 (Eco) system enhancements:
Mitel OpenScape Voice
Upgrade/Rebranding
Telephony/SIP enhancement(s) - e.g. MS-Teams Media-Bypass 'ON' vs. 'OFF'
Security enhancement - TLS v1.2
CMP
Usability - Present new features during logon
Mitel OpenScape Composer V2.2
Composer Upgrade/Rebranding
Automatic Software download for devices
Centralized certificate deployment for several Apps
Mitel OpenScape Deployment Service (DLS)
Upgrade/Rebranding
Support new SW and subsequently masks for SIPV1R8/9 and HFA V1R5/6 CP phones
Support new features of F4O and OSDCPE (aka. Personal Edition)
Mitel OpenScape SBC (OSS)
Upgrade/Rebranding
Features - e.g. MS-Teams Media-Bypass 'ON', vSphere V7.0 support
Mitel OpenScape Branch (OSB)
Upgrade/Rebranding
Supporting new OSB550 HW & Provisioning

Objectives

The participant
Knows the Mitel OpenScape Enterprise V10R2 (Eco) system enhancements.
Is enabled to upgrade Apps and present/implement features to the customer.

Prerequisites

Adequate knowledge about the Mitel OpenScape Voice V10, Mitel OpenScape Branch V10, Mitel OpenScape SBC V10 and Mitel OpenScape Composer V1/2 - for example gained through:
Mitel OpenScape Solution Administrator (SOLADM1SCS)
Mitel OpenScape Solution Advanced (SOLADV1SCS)
Mitel OpenScape Branch for Service (OSBADV1SCS)
Mitel OpenScape Session Border Controller (SBCADV1SCS)
and/or Market Introduction Training V10

Notice

Web Based Training:
This training consists of 3 modules.
Module 1 "OSE102AUDX" (duration 60 minutes),
module 2 "OSE102BUDX" (duration 22 minutes) and
module 3 "OSE102CUDX" (duration 12 minutes). Total duration of the course is 94 minutes.
When booking module 1 "OSE102AUDX" you will automatically receive module 2 and 3.
For participation and booking a myTraining-Account is required
System requirements:
PC with sound card and stereo headset / speaker is required
Screen resolution at least 1280*1024
Windows 7 or higher
Browser: Chrome, Firefox, Internet Explorer 9 or higher, Safari
Javascript has to be activated