Hotline Academy:
Hotline Certification:

CMP - User Management for Administrators and Service (CMPUMADSCS)

Brief Description

This course is about OpenScape UM full administrative handling of the following Resource Types: OpenScape Voice, OpenScape 4000, OpenScape UC and OpenScape Xpressions. OpenScape UM Users will be added, modified and deleted. Localitiey and Templates will be created and assigned/used. Resource will be added/assigned manually or based on bulk operations, and deleted. Move OS4K Stations and migrate OS4K station to OSV Subscribern. OSV Hunt Groups and Pickup Groups will be added, assigned and deleted.

Dates and Details

Date Location Price Guarant. Event Lang. Seats avail. Cart
Jun 19, 2023 - Jun 23, 2023 DEU  Paderborn 
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€ 3,100.00
LCP 62
Event is not guaranteed
# #
Nov 20, 2023 - Nov 24, 2023
10:00 - 15:30 W. Europe Standard Time (GMT+01:00)
DEU  Virtual Classroom  Online/SVU
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€ 3,100.00
LCP 62
Event is not guaranteed
# #


  • General Information
  • License Handling
  • Administration
  • Add/Modify OpenScape UM Users
  • Locality dependant configuration
  • Assign exiting Resources manually (OSV, OSX, OS4K)
  • Create new resource manually (OSC)
  • Add Extension Ranges (OSV, OS4K)
  • Add User Template for Resource creation (OSV, OSX, OS4K, OSC)
  • Create and assign resources based on User Templates
  • Move Os4K stations
  • Unassign/Delete existing Resources
  • OS4K station to OSV subscriber migration
  • Create/Assign OSV Hunt Groups and OSV Pickup Groups
  • Modifications of Display and Search Filter
  • Prerequisits for OpenScape Xpressions, OpenScape UC, OpenScape Voice, OpenScape 4000 / 4000 Manager Integration into CMP UM.
  • Add User and resources in CMP UM via CSV Import
  • LDAP Filter configuration
  • LDAP Mapping configuration
  • Advanced Mapping configuration
  • LDAP Synchronization
  • Feature and procedure explanations fof the following Provisioning tasks:
  • Users from HPUM
  • Users from UC Accounts


  • The participant will be trained to administer OpenScape UM


  • Good knowledge about OpenScape UC Suite V10
  • OpenScape Voice basics
  • OpenScape UC basics
  • OpenScape DLS basics
  • OpenScape Xpressions basics
  • OpenScape 4000 basics
  • OpenScape 4000 Manager basics


  • All connected communication systems and applications are pre-configured. This training covers pure OpenScape UM Administration Features exclusively!


You have questions about this course? We would like to help you.

Target Group

  • Administrator


  • 5.00 days


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