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Mitel OpenScape Enterprise V10 R3 - Update training for Service and Solution Architects - Module 1 (OSEV103UDX)

Brief Description

This course is for service-oriented technicians. Objective is to introduce new V10R3 topics, as offered by the product house. Participants should be able to fulfill customer expectations related to the V10R3 release. This training also covers late features/stories based on V10R3 release as well as late features V10R2 which have not been treated during former delta training.

Note!
This training consists of 3 modules.
Module 1 "OSEV103UDX" (duration 55 minutes), module 2 "OSE103BUDX" (duration 40 minutes) and module 3 "OSE103CUDX" (duration 23 minutes). Total duration of the course is 94 minutes.
When booking module 1 "OSEV103UDX" you will automatically receive module 2 and 3.

The course is available in the following languages

Mitel OpenScape Enterprise V10 R3 - Update training for Service and Solution Architects - Module 1
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Description

  • Introduction of the Mitel OpenScape V10R3 (Eco) system enhancements:
  • Mitel OpenScape Voice
  • System features - e.g. MLHG overflow, SIPREC - full ONS support
  • Story & Background Mitel Phone implementation
  • Draft: Public safety sector - support specific transfer scenarios on 3rd party PBX
  • CMP/UM
  • Mitel Phone support
  • Mitel OpenScape Composer V2.3
  • Composer OSB/SBC Bulk update
  • Automatic updates for UC standard Duplex Small
  • Automatic updates for Stand-Alone MS
  • Support of UC (very) Large Deployments
  • Support of further apps in terms of certificate deployment
  • Mitel OpenScape Deployment Service (DLS)
  • Support of new CP phones
  • Support of Windows 2022 Server for DLS Server & MS SQL 2019
  • Mitel OpenScape SBC (OSS)
  • New SSP flags - e.g. Handling of Do Not Send INVITE without SDP, Removal of Record-Route
  • Call to MS Teams: 183 session progress
  • NW logs enhancement
  • Mitel Phone support
  • Mitel OpenScape Branch (OSB)
  • Common features with OpenScape SBC and OSB specific ones
  • Additional SSP flags
  • Emergency Calling enhancements

Objectives

  • The participant
  • knows the Mitel OpenScape Enterprise V10 R3 (Eco) system enhancements.
  • is able to upgrade the apps and present/implement the new features to the customer.

Prerequisites

  • Adequate knowledge about the Mitel OpenScape Voice V10, Mitel OpenScape Branch V10, Mitel OpenScape SBC V10 and Mitel OpenScape Composer V2 - for example gained through:
  • Mitel OpenScape Solution Administrator (SOLADM1SCS)
  • Mitel OpenScape Solution Advanced (SOLADV1SCS)
  • Mitel OpenScape Branch for Service (OSBADV1SCS)
  • Mitel OpenScape Session Border Controller (SBCADV1SCS)
  • Mitel OpenScape Voice Installation and Initial Operation (OSVINSTSCS)
  • and/or Market Introduction Training V10

Notice

  • Web Based Training:
  • This training consists of 3 modules.
    Module 1 "OSEV103UDX" (duration 55 minutes),
    module 2 "OSE103BUDX" (duration 40 minutes) and
    module 3 "OSE103CUDX" (duration 23 minutes). Total duration of the course is 94 minutes.
    When booking module 1 "OSEV103UDX" you will automatically receive module 2 and 3.
  • For participation and booking a myTraining-Account is required
  • System requirements:
  • PC with sound card and stereo headset / speaker is required
  • Screen resolution at least 1280*1024
  • Windows 7 or higher
  • Browser: Chrome, Firefox, Internet Explorer 9 or higher, Safari
  • Javascript has to be activated

Service

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Target Group

  • Service technicians, Solution Architects, Customer Administrator, Self Maintainer

Duration

  • 60.00 minutes



 

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